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"Socks That Make Your Feet Smile!" FDA Certified Class 1 Medical Device
North Dakota Woman-Owned Business Hub Zone Certification
Phone: 701-766-4327   ::   Toll Free: 1-888-909-0464   ::   Cell: 701-351-1286
   Sell directly to the government; federal or state agency
 
 
 
 

 
 
 

Privacy Policy:

Does this website use cookies to keep track of my information?

No, this website does not use cookies. [top]

What types of information does this website collect?

We collect the following types of information:

  • Traditional contact information such as mailing address, phone number, and fax number.
  • Internet contact information such email addresses.
  • Credit card information to complete your order. Please rest assured that credit card information you provide us through our website is transmitted using the highest encryption technology available today.

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Why is this website collecting the information?

We collect the information for the following purposes:

  • To complete the current activity of the visitor.
  • For website administration purposes.
  • To evaluate, review, or improve the website.

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Who will receive the information?

Only our internal staff and our direct agents, such as a delivery service. [top]

What if I think there are inaccuracies in my information?

If you believe there is an inaccuracy in your information or that we are not handling your information in accordance with our privacy policy, please contact our customer service department. Contact information is available here.

If for some reason we have committed an error with respect to our privacy policy, we will correct it as soon as you notify us. [top]

Shipping Policy:

Your order of in-stock merchandise will be processed and shipped within 24 hours of receipt. If your order is placed after 12 p.m. Monday through Friday, your order will be processed and shipped the next business day.

If you are shipping to more than one address, you must place separate orders.

We offer two delivery services:

  • The United States Postal Service (USPS)
  • The United Parcel Service (UPS)

To provide you with the most accurate delivery rates for your purchase, we calulate your rates during the checkout phase of your shopping experience.

Please note that if you choose to receive your shipment via UPS, they require a signature at time of delivery. Otherwise, your package will not be released.

APO/FPO addresses will incur additional shipping charges. Please email bernie@tenderfootsocks.com before ordering if you are shipping to an APO/FPO address.

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Money Back Guarantee:

We want to make customers like you happy. Thus, we will gladly accept returned merchandise within 14 days as long as it has not been worn (other than to try on of course). However, we do make exceptions in cases where manufacturer defects cause a pair of socks to perform below a reasonable level of performance.

We will return the total purchase price minus shipping charges to your account or issue a check for that amount if you paid by check or cash. [top]